Testimonials
We would like to thank all of our customers who have taken the time to send us these wonderful testimonials praising our products, customer service, and warranty. It’s difficult to post all of the testimonials we receive, simply due to the length of time we have been in business and the amount that we receive. Here is is a handful of our raving reviews. We are in business to assist people through light therapy, and it is a true pleasure and honor to hear that our SAD light boxes and other products have been and continue to be beneficial in people’s lives.
We ordered and received a replacement bulb for our SunBox DL. My dear husband opened it, dropped it and it broke 🙁 We called you, explained what happened. You sent us a free bulb. YOUR COMPANY ROCKS! We will tell everyone about your wonderful company! Thank you!!!
Dear SunBox, I ordered your SunSquare+ for me and my family to use for our depression. I must tell you, I am impressed with the quality of your products. We have tried other light therapy units and they were cheap junk. One of them melted while using it and the company wouldn’t even refund us. Our doctor recommended your company. He gave us your discount coupon. We love our SunBox. Thank you for making such a great product and we are happy you make them here in the USA. God Bless,
Just wanted to say I was so very pleased to get such a quick repair on my SunBox I dropped . You repaired it the same day you received it, sent it back and gave me a tracking number. I got it back in 2 days. You guys are first class in customer service! So thank you Neal and Tim and all who were involved getting my SunBox repaired! A great company!
After about 10 years depressed to the point of tears nearly every day, I am my old self again! I was unsure of using the light box but after spending a ton of money on therapy, doctors and pills I thought it was worth a shot. I cannot tell you how much everyone missed and loves the old me. I post your URL on Facebox regularly just to get the information out there. Being handicapped I did not get any direct sunlight in any season because of the odd angle of our house. Within less than 2 weeks my chronic depression was gone. I can’t thank you enough. If there is anything I can do to get the word out there let me know. Thank you all there at Sunbox!
Hey, I wanted to tell you about my experience with the sun square. I put it in front of my computer and the light is exactly 27 inches from my eyes. I first used high power for 30 minutes and I started waking up at 3 am. I backed off to 1/2 power for 15 minutes but that didnt seem like enough. I eventually settled at full power for 15 minutes. At first I wasn’t sure how I would have the time to sit still that long. after using it consistently, I wake exactly at 6am and I have plenty of time. before, I was barely wiping the toothpaste from my chin as I was running to the door to greet clients. Now I have a relaxed morning. I am really enjoying not having to peal myself outta bed at the last minute anymore which I have done my entire life. The other thing I have noticed just recently is that I seem to be less of a pessimist with a sarcastic twist. I was having some bouts of depression and not having a lot of nice things to say. The sleep took a couple weeks, the depression I think was gradual before I really noticed a difference in the last couple weeks. I thought about buying one of these lights for a while now. but when I saw your news clip and that great big smile on your face I realized I needed what you had! Thank you for the opportunity to try this. I owe you big time!
THANK YOU!, I had to write to thank you so very much for making it so easy to get my Sunbox Jr. My medical plan sent me a letter approving the purchase of a light box, and I wasn’t sure what to do from there. I called the Sunbox Company and the gentleman in the insurance billing area explained that I just simply needed to fax him my approval letter along with my choice of the three products that my insurance would cover. He was very professional, patient and nice! When I called a couple days later to be sure my fax was received, the representative I spoke with was also professional and nice. He told me my Sunbox Jr. had shipped; he even tracked it for me and told me it would be on my doorstep when I got home. I could not believe how fast I received my Sunbox Jr. When I opened the box, I was so pleased with the size, that it is not heavy, but yet it is of very high-quality materials and construction, and has a five-year warranty. It has high-quality, clear discs as feet on two sides so that I don’t have to worry about it sliding off surfaces and that I can stand it upright or on its side depending on where I’m using it. It also has a long enough cord to allow for correct positioning. Sunbox has really thought of every small detail and it shows when using the product. I have been using my Jr. for well over a month now with great success; it has made such a difference in my life especially during the change in time and the darker days going into winter. I can’t thank the Sunbox Company and their great staff enough for their impeccable customer service. I was very happy to open my Explanation of Benefits to find that my insurance company approved the claim and paid the Sunbox Company in full.
Very fine experience, overall. One light tube arrived shattered, but a call to SunBox brought us a very prompt, next-day replacement delivery. Product has been shining its expected delightful benefits ever since, making me a happier person despite the deep snow and bitter winds. One special note: Other light boxes I have tried have had very strong toxic, plastic odors. SunSation, happily, has none. I have recommended SunBox to many of my clients who are suffering the “winter blues.”
Fantastic service from your customer service rep. Great company & product. The quality of your products & service reflects your serious, committed approach to a legitimate medical issue. Thanks.
I really love it…I am also impressed by how quiet it is. I expected a ‘hum’ frequently heard from fluorescent lights, and was delighted not to hear one at all. I am recommending your products to several friends in our sun-starved region! Thanks.
Starting the 3rd week of October, I was already starting to feel lethargic, sad, hopeless, and overwhelmed. On Oct. 23 I used the light box…and felt immediately better. Today is the 3rd day and I feel strong, energetic, capable, and happy. IT WORKS! THANK YOU SO MUCH!