K.L.
THANK YOU!, I had to write to thank you so very much for making it so easy to get my Sunbox Jr. My medical plan sent me a letter approving the purchase of a light box, and I wasn’t sure what to do from there. I called the Sunbox Company and the gentleman in the insurance billing area explained that I just simply needed to fax him my approval letter along with my choice of the three products that my insurance would cover. He was very professional, patient and nice! When I called a couple days later to be sure my fax was received, the representative I spoke with was also professional and nice. He told me my Sunbox Jr. had shipped; he even tracked it for me and told me it would be on my doorstep when I got home. I could not believe how fast I received my Sunbox Jr. When I opened the box, I was so pleased with the size, that it is not heavy, but yet it is of very high-quality materials and construction, and has a lifetime warranty. It has high-quality, clear discs as feet on two sides so that I don’t have to worry about it sliding off surfaces and that I can stand it upright or on its side depending on where I’m using it. It also has a long enough cord to allow for correct positioning. Sunbox has really thought of every small detail and it shows when using the product. I have been using my Jr. for well over a month now with great success; it has made such a difference in my life especially during the change in time and the darker days going into winter. I can’t thank the Sunbox Company and their great staff enough for their impeccable customer service. I was very happy to open my Explanation of Benefits to find that my insurance company approved the claim and paid the Sunbox Company in full.