We would like to thank all of our customers who have taken the time to send us these wonderful testimonials praising our products, customer service, and warranty. It’s difficult to post all of the testimonials we receive, simply due to the length of time we have been in business and the amount that we receive. Here is is a handful of our raving reviews. We are in business to assist people through light therapy, and it is a true pleasure and honor to hear that our SAD light boxes and other products have been and continue to be beneficial in people’s lives.
Recently I needed a desk lamp ballast replaced and was preparing to send it to The SunBox Company at their HQ in Maryland. Terri called and indicated that she and Neal would be driving through my home-town while on a road trip. They very kindly offered to make any necessary repairs during their brief stop-over. In addition to wanting to save shipping costs they were concerned there might have been a delay with repairs if they were out of town when my lamp was delivered to HQ. Email and telephone assistance has always been great. But, this “in-person” level of customer service was awesome!
Once again the team at The SunBox Company has provided superior customer service. I have benefited greatly from the positive impact their lightboxes and lamps have had upon my health and well-being for 20+ years. Consistently fast turn-around time for communication and after-sales product servicing has made me a long-time and future repeat customer.
I received my repaired desk lamp this afternoon…God Bless You and THANK YOU! From the day I originally purchased my desk lamp to the present; it has become a necessary part of daily life. A daily tool if you will. Thank you for everything you did to get it repaired/returned in a timely manner. I’m truly grateful for your efforts during a tough time for all of us. I’ll be in touch in the next three years for a replacement bulb. Until then, thank you again for ALL of your hard work…you make a difference in my life.
Light Therapy for California? Yes. San Francisco summer’s are notoriously variable. Some years July & August have beautiful days…after 3pm. The mornings spent under cloud cover for weeks. I use the SunBox for 30 minutes while journaling each morning. Perfectly peaceful and leaves me grounded. Without that – I am cranky. Thank you SunBox!
Love My New SUNBOX! I have been using my Sunbox light for about 2 weeks now.I recognized that familiar feeling that comes over me every winter, but this year is was even worse because we have been on “lockdown” due to the Coronavirus quarantine. I felt like I was In a cave. After the lockdown, I was going back to an office with no windows and knew that I would need something to “brighten” my day AND my spirits. Neal and Terri told me to come in and take a look at the Sunbox lights. Terri showed me how they work and I walked out with a beautiful Neal original painted SUNBOX! After using my light for 2 weeks, I can tell you I have so much more energy every day. I am getting more done and feel more cheerful and happy. I have the energy to get through my day! I only have to spend 30 minutes every morning in front of my light while sitting at my desk working!Thank you Neal and Terri for brightening my days and for the great product!
My old SunBox is working perfectly after your FAST repair. I can’t say enough good about your customer service, your products, just you guys overall. I’ve told others about how great this product and the company that backs up are!
I’ve owned two SunBox Company’s lights for over 15 years and they are a lifesaver every winter. The company provides wonderful customer service as well. Over the years, I’ve taken my boxes to them and they’ve replaced the bulbs for me and even changed out the socket for a European outlet to cover me during extensive travel abroad. I have a larger light for home use and the Jr. for travel. Both are great. I describe using these lights like vitamins. You don’t always know if they are effective until you stop using them for a few days and then you feel their absence.
I don’t think I’ve ever had such wonderful customer service for a product that I’ve purchased in the past. Thank you so much for taking care of me!
Thank you Terri for your patience & help!! Your company provides a great service to others.
Bob and I really are enjoying our Sunbox now that it’s all fixed up. It’s so bright!!
Thanks for all your help in the process. We’ll make sure we order the bulbs every 3 years from now on.
Have a great day!
Dear Sunbox staff,
You and your products are all amazing! I almost didn’t try light therapy for my SAD because I foolishly thought it was a gimmick, which it definitely is not! More than a decade ago Sunbox entered my life & swiftly changed it forever! Winters are no longer dark holes. It is fantastic to be alert and alive instead of blah, foggy, & depressed during the winter. What a blessing! Your customer service & support has always been superb, but it recently went off the chart when my new SunSquare+ arrived & didn’t fit in my old SunSquare+ stand. A new stand, which accommodates my new SunSquare+, arrived within a few days and at no cost to me! Thanks to you I’m all ready for winter 2019. It has been my honor to bless others by telling them about Sunbox, the one & only light therapy supplier to trust with my life!