We would like to thank all of our customers who have taken the time to send us these wonderful testimonials praising our products, customer service, and warranty. It’s difficult to post all of the testimonials we receive, simply due to the length of time we have been in business and the amount that we receive. Here is is a handful of our raving reviews. We are in business to assist people through light therapy, and it is a true pleasure and honor to hear that our SAD light boxes and other products have been and continue to be beneficial in people’s lives.
SunBox…These people have the most amazing customer service…I took out my lightbox yesterday to start using it for the year, and it wouldn’t work. I called the number on the sticker, and the phone was answered immediately by a real -and knowledgable-person with real advice, who helped me determine that I needed a new bulb. She took my credit card, it shipped yesterday, and is out for delivery today. So refreshing these days. And, I might add, the light box really helps me in the fall and winter. Thank you, Sunbox!
Dear SunBox Company,
I did a lot of shopping before decided doing business with SunBox. All the manufacturers of boxes have their claims. I found that SunBox was the most credible. My doctor told me that SunBox products are safe and he has recommened them for over 20 years.
I wanted a 10,000 lux light box that would work and not take up much space on my kitchen table. My SunBox box has proved to be what SunBox claimed. I also like that it is built here in the USA. I’m a veteran and happy to support American made products.
I am also impressed with the fast shipping. I got my order in 2 days!
I will be buying my mother a box so she can use in her assisted living home. She doesn’t get outdoors much and my doctor says it can help her mood and sleep problems.
Thanks SunBox for a great product and friendly customer service.
Dear Mr. Owens:
I am writing to thank you for the great customer service I received from your company. Your staff was so helpful with all of my questions. I have terrible depression in the winter. Your Sunbox is the best SAD light. It sure has helped my depression and sleep issues. My husband even teases me about being happier. He laughs when I’m singing in the mornings. I haven’t felt this good in years.
I bought a light from costco and it didn’t help me. My Dr said it wasn’t bright enough, so she told me to buy your product. She said you guys have been in business since the 80s. I found the Sunbox was much brighter that the costco unit.
I also bought a Sunbox for my daughter who is using it at college in Boston. It gets gloomy up there and she hates the long winters. She has her light on a timer next to her bed and it helps her get up for those early morning classes. Thanks for suggesting the timer for her to use.
Again, it was a pleasure doing business with your company. I tell everyone about how wonderful your products are.
Please keep up the good work.
Chris Anne B
I love my new SAD Light! I just got my new SunLight Jr last friday. It is already getting darker here in Seattle and I am so happy with my sunbox. I’ve been fighting the blues for years and I wish I bought one sooner. Your staff really helped me on the phone to pick which unit would be the best. This thing kicks out some light! My husband wants to try it too. He gets a little grumpy in the fall and winter. I just wanted to thank you for the great product and I’m going to tell all my friends and family about you!
Happy in Seattle
I wanted to thank you for the fast shipping of my new bulb for my SunLight Jr light. I love my SunBox with the new bulb. I haven’t replaced the bulb in over 5 years. Wow! It is so much brighter. I called you on Friday and had the new bulb on Monday. The days are getting shorter now and I’m ready with my SunBox. You and your staff have helped me get through the the nasty winters we have here in New Jersey. Thanks again!
Dear SunBox Staff,
Thank you so very much for your caring, professional and wonderful way you deal with people. What you do through the SunBox Company is a very real service/ministry to thousands of people, including myself.
Dear Mr. Owens,
Thank you SunBox Company! I called your company after dropping my SunLight jr and broke the bulb. You sent a replacement bulb out and I got it in 2 days. I use your product for my sleep and depression problems. The V.A. medical center prescribed the sunbox and I can’t thank you enough for making such a great product to help me and other veterans. Your company is amazing!
Great Customer Service! I had a problem with the new bulb but it turned out it may have been a bad ballast in my lamp. Because of the lifetime warranty on the fixture I ended up with a good as new fixture within days. Problems? Call them and they’ll make it right. Exceptional company to do business with!
I have 3 SunBox products & they are great! One is on my nightstand, one on my crafting table, and one in my daughters bedroom. They are worth the money and I bought the first one over 10 years ago. Quality built! I love them!
Thank you! WOW! The new bulbs in my SunBox are awesome. I haven’t changed my bulbs in 7 years. These new bulbs really make a difference. I’ll be sure to change them every 3-4 years. Your customer service is amazing. Thanks for coaching me on replacing the bulbs myself. I’m not good at fixing things, but it was pretty easy to change the bulbs out myself. Keep up the good work, Robert from D.C.